Article 1 – Purpose
These general terms and conditions of sale (the ‘GTCS’) govern all the rights and obligations of the parties in the context of any purchase by a non-commercial individual (the ‘Customer’) of a product on the The-big-win.com website.
The Customer acknowledges having read these GTC prior to purchasing any products on the The-big-win.com website.
Consequently, any purchase of any product on the The-big-win.com site implies the Customer’s full and entire acceptance of these GTC and any special conditions for each product presented on the The-big-win.com site.
No specific condition, at the Customer’s initiative, may be added to and/or replace these GTC.
The-big-win.com reserves the right to modify these GTC at any time. The applicable GTCS are those in force on the date of payment for the order.
Article 2 – Products
The-big-win.com offers products in the form of digital books. These products can be downloaded in PDF format and are available for an unlimited period of time once the purchase has been made.
Article 3 – Product prices
All the prices of the products offered by the The-big-win.com website are indicated in euros including all taxes and correspond to those in force on the day of the order.
Article 4 – Methods of placing, executing and delivering orders
Orders placed on the The-big-win.com website are processed via an online payment form on the The-big-win.com website.
Payment for the order is made via the Stripe or Paypal sites, and therefore requires the Customer to have a valid electronic mailbox for sending and receiving. Failing this, the Customer will not be able to receive written confirmation of their order.
The products offered on the The-big-win.com website are delivered exclusively by electronic means, to the e-mail address indicated by the Customer when placing the order.
Article 5 – Refund procedures
The refund of the product ordered is only possible if such an option is mentioned on the sales page of the product concerned and under the conditions specified below and for a maximum period of 30 days from the order date.
In particular, the The-big-win.com website offers :
for the ‘Revision Sheets’ in the form of digital books, a refund in the event that the Customer does not obtain the average score on his/her mid-term exam. Such a refund will only be possible if the Customer has obtained a mark of less than 10 in the end-of-semester examination in the subject concerned despite having purchased the revision sheets at least one week before the date of the examination concerned. Marks obtained by the Customer in tutorials are therefore not taken into account for the purposes of reimbursement. The overall average for the subject in question is also not taken into account; only the mark obtained by the Customer in the mid-term or examination counts. The ‘Revision Sheets’ are a complement to, and in no way a substitute for, the learning materials provided or requested by students as part of their studies,
for the digital product ‘La Bible des Entretiens en Finance’, a refund in the event that the product does not enable the Customer to improve his or her interviewing skills in finance,
for the digital products ‘Le Guide de l’Excel-lence en Finance’ and ‘Le Kit Commando Excel’, a refund in the event that the products do not enable the Customer to improve his/her skills in mastering Excel in finance,
for the digital product ‘The Perfect Financier’s Guide’, a refund if the product does not enable the Customer to improve his or her skills in mastering Powerpoint and Word in finance.
To obtain a refund, the Customer must send an e-mail to contact@the-big-win.com:
proof of purchase of the product concerned (e.g. e-mail receipt).
For :
the ‘Revision Sheets’: proof of having obtained a mark of less than 10 in the mid-term exam (report card, for example) and a school certificate,
the ‘Bible des Entretiens en Finance’, ‘Le Guide de l’Excel-lence en Finance’ and ‘Le Guide du Parfait Financier’, a reasonable and legitimate explanation as to why the product did not enable the Customer to improve his/her skills in the areas mentioned above. As the content and objectives of these products are precisely described on the The-big-win.com site, they can only be judged on the basis of the content specified on the site and under no circumstances on the absence of additional content not mentioned on the site or the failure to achieve an objective other than those specified above.
If these conditions are met, The-big-win.com will proceed to reimburse the Customer via the payment platform used by the Customer.